“Just thought I would let you know that I love my new guitar!! I will send you a photo and hopefully also a video. It plays perfectly right out of the box. I have been getting acquainted with her for the last couple of hours. 🙂 And thank you so much for the tuner and the awesome customer service. I loved the video!” – Amy Ferman, Cambridge, MN
Amy Ferman – Cambridge, MN
Even though I own a Conti Equity archtop, I couldn’t resist the temptation to buy a honey blond Heirloom. Recognising an anxious customer, Mike ‘held my hand’ through the purchase and import process and FedEx did an excellent delivery job. As for the guitar, what can I say that hasn’t already been said by other ecstatic customers? It is visually stunning, the build quality is impeccable, the playing ‘feel’ is excellent (size and balance of the guitar, neck dimensions, profile and fretboard radius – how did you guys get it so ‘right’?) the set-up is spot on, even after a journey of several thousand miles, and the sound is crystal clear everywhere on the fretboard. The name Heirloom is apt because that is what it will become. It is a truly lovely guitar and, at this price, even after paying to import it, it’s a bargain. My sincere thanks to everyone.