Dear Mike, Ann, and Mr. Conti: Thank you so much for your wonderful products and service. I am in receipt of the beautiful Ruby Red, and am thrilled with it. I admit that I had anxiety about buying a guitar without first trying it out. A guitar is a major purchase for my budget, and I was fearful of contracting a case of the blues — buyer’s blues. My wife thought me crazy to worry about buying something from Robert Conti. She knows first-hand how many hours, days, years (Yikes! Time does fly when you’re having fun!) of education and entertainment your products have given me. Ruby arrived safe and sound. It is as gorgeous to behold as it is comfortable to hold. And the sound — “music to my ears!” I wish to thank Ann and Mike for their excellent customer service and kindness. Also, thank you so much for the surprise gifts! I know that we live in different time zones, but I did not realize it was Christmas in Nevada! And, of course, thank you Robert Conti. You continue to be an inspiration to me. With thanks and appreciation.