Plays and sounds as good as it looks

Robert and crew, I received my Conti Entrada archtop jazz guitar yesterday. My father, who is retired, kindly stayed at my house to receive the guitar from FedEx while I was at work. Just as I was leaving the office I got a call from Mike to make sure I received the guitar okay. The customer service with this crew is outstanding. There is nothing I can say about the guitar that hasn’t been said already. It is absolutely gorgeous and it plays and sounds as good as it looks. I didn’t want to put it down last night but I needed at least a few hours of sleep before going to work the next day. I can’t wait to get home from work so I can play it some more!

It’s so much fun to finally play jazz on a proper jazz guitar. Pure joy. The guitar introduction video from Robert was fantastic. He discussed the guitar, playing technique, and my playing which he had heard. What a thrill. It’s obvious he really cares about his customers and students and runs a crew with the same values. As he was playing several tunes, I turned to my wife and said, “That’s the best this guitar is ever going to sound!,” ha! But with his instruction, I’m headed in the right direction.

Thanks again Robert, and to all of your crew who made this guitar purchase a wonderful experience.

Chris Shearer
Salem, Oregon

P.S. I’ll send a photo soon. I’ll also try and make a video recording, but it may be a week or so. I’m really busy with work and family obligations this week, and quite frankly would rather play the guitar than mess with recording equipment in the small amount of free time I have this week. 😊

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Terry Gillen – Tring, UK

Even though I own a Conti Equity archtop, I couldn’t resist the temptation to buy a honey blond Heirloom. Recognising an anxious customer, Mike ‘held my hand’ through the purchase and import process and FedEx did an excellent delivery job. As for the guitar, what can I say that hasn’t already been said by other ecstatic customers? It is visually stunning, the build quality is impeccable, the playing ‘feel’ is excellent (size and balance of the guitar, neck dimensions, profile and fretboard radius – how did you guys get it so ‘right’?) the set-up is spot on, even after a journey of several thousand miles, and the sound is crystal clear everywhere on the fretboard. The name Heirloom is apt because that is what it will become. It is a truly lovely guitar and, at this price, even after paying to import it, it’s a bargain. My sincere thanks to everyone.

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